THANK YOU

Thanks for getting in touch! We have already started moving mountains and overturning molehills to get back to you.

If your request is super urgent and can not wait call us at 020 8103 5085

BOOKING CONFIRMATION

Thank for booking with us, please look out for you on boarding packet in your mailbox and look over our FAQs page to know what to expect.

Thank again and let us know if we can help in any way.

Look forward to seeing you soon. Reading Elite Clean Customer Happiness Team.

Arrival Window

We will arrive within the arrival window for your booking provided that there are no unforeseen circumstances like accidents, weather, etc. If we're running late, we'll shoot you a call

Cancellations

Because we reserve a time especially for you, please make any schedule changes before 5 p.m. the day before service to avoid incurring a £100 cancellation

Happiness

If you are not happy with your service at all, let us know right away (same day if possible) and we will be back to make it right.

Billing

A hold will be placed on your card one day before service, but your are not changed until service is completed and you will receive an email invoice instantly. Please note that some banks show this hold as a charge, but is just pre-authorization.